TERMS AND CONDITIONS

Welcome to the minervavintage.com website terms and conditions. We advise you read through them carefully before using the site. By placing an order with us, you are agreeing to all of the Terms and Conditions mentioned, which may be updated by us from time to time without your notification.

Privacy Policy


We aim to protect your privacy and personal information. Our privacy policy, which specifies how we will use your information, can be read at Privacy Policy.

 

Site Restrictions


Any misuse of this site is deemed a criminal offence. By using this site, you are agreeing to not: commit or encourage a criminal offence; transmit or distribute a virus, Trojan, worm; post malicious content; hack into any aspect of this site; corrupt data. We reserve the right to report any activity that breaches this provision to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any unforeseen circumstances such as the loss or damage caused by a circulated denial-of-service attack, viruses or other technological harmful material that may infect your computer, computer programs or data.

Intellectual Property, Software and Content
The intellectual property rights in this site and its content (this includes design, copy, logos, graphics, software and any other material) remains the property of Minerva Vintage and is protected by copyright laws. You may not use any content for business related or commercial enterprise purposes. The storage, printing and display of content for personal use are acceptable.

 

Disclaimer


Third party trademarks and images of third party products and services on this site are in no way associated, linked or endorsed by Minerva Vintage and you should not make assumptions based on the affiliation.

Terms of Sale


You are subject to the following terms and conditions when placing an order on this site. All orders are subject to availability and confirmation of the order price.

We reserve the right to refuse an order, which may result from the following:

  • The product ordered being unavailable from stock

  • Inability to obtain authorisation of payment

  • The identification of an error within the product information, including price or promotion

  • The identification of an unauthorised bulk order for promotional purposes

We will not be held responsible for delays in delivery times due to postal delays or unforeseen circumstances. Dispatch times may also vary in correspondence to availability and any guarantees or representation times. For more information, please read our Delivery & Returns Policy.

  • Our contract - You will receive an acknowledgement email to confirm you have placed an order. This email will only be an acknowledgement and will not constitute as acceptance of your order. A contract between us will be formed as soon as we send you a confirmation email of your goods being dispatched.

  • Pricing and Availability - Although we try to ensure that all descriptions, details and prices on this site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it. Prices are also subject to change without notice.

  • Payment - We carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to complete the transaction. Once this has gone through, the goods will be dispatched.

  • PayPal - We accept payments through PayPal, any refunds to be made for orders paid for with PayPal will be refunded to your PayPal account.

  • Product - We always try our utmost in accurately displaying the colours and details of our products on this site. While we do make every effort to ensure all sizes and measurements are as accurate as possible, the sizes indicated are approximations based on today's standardised clothing sizes. Please refer to our Size Guidelines.

 

Condition of Items


The site states we sell vintage and second hand items including vintage designer brands. Thus the goods have been previously worn, unless stated otherwise. We do not acquire our products directly from the original supplier or manufacturer hence cannot guarantee the origin of all items nor be held accountable for it. Our experienced graders will try to do their utmost in investigating the authenticity of our vintage designer goods so you can shop in confidence. 

All products have been professionally cleaned and steamed (if necessary). We carefully check garments to ensure authenticity.

Vintage items will usually show a few signs of wear or fading, but anything substantial will be noted.

Measurements are given due to the difference of fit between brand and production era. Please refer to these to ensure the fit is satisfactory.

 

For any further information on this item please use the contact form and we will be happy to help.

 

Returns


We offer returns on any item  you are not completely happy with for a refund, within 14 days of receiving them.

We reserve the right to refuse returns if it fails to meet the following criteria:

  • All original tags must be attached

  • All items must be returned in the same condition as they were received

  • All items have not been worn

  • All items are free of any odours

  • All items must be in saleable condition

Unfortunately, we cannot refund the cost of postage and you shouldn’t assume they are added on top of the item’s price just because we offer free shipping (If you purchase from the UK).

For more information, please read our Delivery & Returns Policy.

 

Gift Vouchers


Gift Voucher orders are final and in no circumstance, refundable. Gift vouchers ordered online cannot be redeemed from one of our retail stores as they are only redeemable from our Minerva Vintage website and are valid for six months from the date of purchase. Damaged, lost or stolen Gift Vouchers must be reported to us immediately by emailing info@minervavintage.com.

Discount codes 

Discount codes are valid from the date received until the date stated on accompanying email - unless stated otherwise in writing.
One discount code per person
Discount codes may not be used in conjunction with any other codes.

By submitting your personal information you agree to receive emails from Minerva Vintage containing offers and developments that we think may interest you. You will be given the opportunity to unsubscribe at each point of email contact.
Discount codes are non-exchangeable, non-transferable, and not redeemable for cash or other prizes.
Discount codes are only valid only at www.minervavintage.com.
Discount codes cannot be applied to existing orders.
Discount codes cannot be redeemed against gift vouchers.
Minerva Vintage prohibits the posting of Discount Codes or Voucher Codes on the internet or any public forum unless stated otherwise in writing.
Users of Discount Codes must be 18 or over.
To redeem your Discount Code you must enter the code prior to completing your payment at minervavintage.com
Minerva Vintage reserves the right to change these terms and conditions at any time, at its sole discretion and to modify, suspend or cancel any prizes or related promotion at any time.
In the event of any dispute, the decision of Minerva Vintage is final.
Minerva Vintage reserves the right to cancel or amend the promotion and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter's control. Any changes to the promotion will be notified to entrants as soon as possible.

Linking


We allow linking to our home page, as long as it is done in a fair and legal manner and does not jeopardise our reputation or take advantage of it. You may not imply any association, approval or endorsement on our behalf when none exists.

Indemnity


You agree to indemnify, defend and hold harmless Minerva Vintage, it's officers, employees, agents and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this site or your breach of the Terms and Conditions.

Variation


Minerva Vintage reserves the right in its absolute discretion at any time and without notice to change, remove or vary the services and/or page of this site.

Invalidity
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original mea is not proof of receipt by Minerva Vintage.

Waiver


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement


The above Terms and Conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Minerva Vintage.

 

 

 

 

 

 

SHIPPING

All UK orders will be shipped using Royal Mail tracked service. European & Rest of the world parcels are also sent Royal Mail tracked service.

FREE UK SHIPPING Orders Over £50

UK 1st Class Shipping Order’s £5.00

European Order’s Up to 7 Days £8.50

North America/Canada £12.00

Rest of the World £15.00

FREE INTERNATIONAL SHIPPING Orders Over £150

Allow 24 hours to process you order.

 

 

 

 

Returns/Refund Policy

If you’re looking to return any item please get in touch so we can sort this for you. We want to make the process as stress free as possible! 

 

You can return any item to us within 14 days of receiving your order. If you are not 100% satisfied with your purchase, you can return the item and get a full refund or exchange the item for another one, be it similar or not.  Any product you return must be in the same condition you received it in and be in the original packaging. All we ask is that you make sure your order number and whether you want a refund/exchange is noted on the returns slip. 

 

Shipping fees cannot be refunded and you will be responsible for the return postage. If you’d like to return your item for an exchange we’ll send the exchanged item to the original delivery address free of charge. 

 

Please ask for proof of postage and keep this safe as we may need to see it later on. 

 

It usually takes 7 working days to process your exchange/refund. We’ll send you an email once it’s completed. Any refund will automatically be refunded via the same method which you used to place to original order. This typically takes 5 working days however this is dependant on your bank.  

 

In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. 

FREE SHIPPING TO THE UK

AUTHENTICITY GUARANTEED ON ALL ITEMS

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1st Floor, Bonds Lifestyle, Dodwell, Stratford-upon-Avon, Warwickshire, CV37 9ST ,UK | info@minervavintage.com

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